Adam Sibley had preordered a PlayStation 4 from his local Blockbuster. He later decided to cancel that preorder. It turned out to be an even worse idea than preordering from Blockbuster in the first place.
Sibleyâs local store, in Dunstable in the UK, had initially refused his request for a cash refund on the money he put down, saying that because the chain was going into administration, they couldnât handle cash refunds. Instead, they offered him ÂŁ450 in store credit.
âWho in their right mind is going to spend ÂŁ450 on blu-rays and CDs a month before Christmasâ, he told the BBC, âitâs unreasonable for them to expect me to do that when I was expecting a console.â
Fair enough! So Sibley took matters into his own hands, camping out in front of the store with a placard and megaphone, demanding his money back and telling other customers not to go inside.
It worked.
He got there at 9am, set up, started shouting and waving his banner around, and by 9:30am he had his money back.
âItâs a great result. I was the first customer in the store and my refund was the first transaction so I am very happy with that.â
Blockbuster refunds megaphone protest man [BBC, via Game Politics]