It has been almost a week since Playstation Network went offline because of an external intrusion
https://lastchance.cc/sony-confirms-external-intrusion-is-behind-psn-outage-5794990%3C/a%3E%3C/p%3E
Now that Sony has confirmed that itâs going to be another week or so and that personal information has been stolen from their databases, I bet you have a bunch of questions. Well, we have some answers.
Drop more in here and weâll see what we can do to get to the bottom of them for you.
The BIG PSN Outage FAQ
I canât remember, did I need to use a credit card to create a Playstation Network account?
No, thatâs only required if you added funds to your wallet to purchase content on your PS3 like a game, add-on or movie.
What if I canât remember if I used a credit card?
Try searching through your emails for anything from [email protected].
What if I did use a credit card on the Playstation Network?
While Sony says they have no evidence credit card numbers were stolen, they also say theyâre not sure they werenât. Now might be a good time to cancel your current card and get a replacement.
What if I didnât use a credit card on my account. Am I safe?
Yes and no. Your credit card info is safe, but your personal information may be out there in the wrong hands. It might be a good idea to keep an eye out for phishing scams, watch your credit report and make sure you change your passwords if you re-used them in multiple places.
What information was taken from Sony?
Sony has confirmed that account information has been compromised, including name, address, and login information for the PlayStation Network and the Qriocity music service.
https://lastchance.cc/sony-comes-clean-playstation-network-hackers-have-stol-5795913%3C/a%3E%3C/p%3E
U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228. You can also check the three bureaus individually:
Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790
When will the Playstation Network be back up?
As of April 26, Sony is expecting the PlayStation Network to be back up âwithin a week.â
How long has PSN been down?
The system went down last Wednesday, April 20th. (Thatâs seven days if youâre keeping score.)
Can I play games without going online, either by myself or with a friend locally?
Absolutely. Almost every PS3 game, whether itâs played via disc or download, will work so long as youâre using a mode that doesnât require PSN access. (Thatâs internet multiplayer, mostly.) There is a small exception to this, which Iâll explain a little later.
What about using a LAN?
Sure, a setting up a little LAN party would be a great alternative. The only problem is that the selection of LAN-capable PS3 games is pretty limited.
Is Anonymous responsible?
Probably not. The group has publicly denied their involvement, and there has been no definitive proof to say otherwise.
So why are they being arrested?
They arenât. The rumor is based on an old press release from January.
Some games use digital rights management to prevent piracy. Will that affect my ability to play?
As of now, the only games that we know to be affected are a pair of Capcom downloadable games, Bionic Commando Rearmed 2 and the Final Fight/Magic Sword game pack
Netflix works on and off if youâre persistent enough. The others not at all.
What about features like the browser, which use the internet, but arenât connected to PSN?
Users have reported via forums that the PS3 browser still works.
Can I still get system updates?
The system update feature is not connected to PSN and is therefore functional. (Ever notice that you have to sign out of PSN to download an update?) Users can still also download system updates via the Playstation website
Is there a chance my trophies could get wiped?
Trophies will not update as long as PSN is down, but since most of them are not internet-based, itâs likely (but not definite) that the trophies that you earn during the shutdown will be added to your account when it updates once PSN is back online. If you were to delete your account or if your console were to crash, however, you would definitely lose any trophies earned while PSN is down. Currently, it is not possible to check trophies via the Playstation website
Will I lose my saved game data?
Not likely, your saved game data is stored on your hard drive, and therefore should not be affected by the outage.
Am I more likely to lose my data if Iâve been using the cloud storage feature of
Playstation Plus?
No. While you definitely arenât able to update any data youâve saved in the cloud, the cloud data is technically a copy of whatever was saved from your machine, so even if the back-up data was lost your save would still be in tact on the machine where it was originally recorded.
Wait I have some questions you didnât or canât answer. Can I ask Sony directly?
Yes, Sony says you should contact them if you have any additional questions at: 1-800-345-7669.
See Also
Sony Comes Clean: PlayStation Network Hackers Have Stolen Personal Data
A security breach in the Playstation Network by still unidentified hackers resulted in stolen personal information, Sony confirmed today. Sony says while personal information was likely stolen they donât believe credit card numbers were and that they hope to have the Playstation Network service back âŠMore »
Despite Reports, No Arrest Yet in Playstation Network Outage
No arrests have been made connected to the Playstation outage, Kotaku has confirmed, despite a story making the rounds that claims FBI and others have issues warrants and made arrests.
Speaking to the FBI this morning, Kotaku confirmed there have been no arrests in the U.S.
The story, which seemed⊠More »
Sony Doesnât Know Yet If Your Credit Card Number Was Stolen
Sony has not yet determined if the personal information or credit card numbers of users on the still-offline Playstation Network have been stolen, according to a Sony spokesman.
Sony Computer Entertainment is conducting âthorough investigationâ into the outage, Satoshi Fukuoka, a spokesman for Sony⊠More »
Sony Working Around the Clock To Restore Playstation Network and Online Gaming
Sony officials continue to work around the clock to bring the downed Playstation Network back online after an âexternal intrusionâ forced the company to take the system down.
A Saturday night update said that the company is rebuilding their system to âfurther strengthen our network infrastructureâ,⊠More »
