Microsoftâs responded to Game Informerâs controversial survey, which found 54.6 percent of Xbox 360s â among their readership anyway â have gone RRoD. Microsoft didnât dispute numbers or offer their own, but did concede theyâre âconstantly improvingâ the 360âs design.
https://lastchance.cc/report-xbox-360-failure-rate-over-50-percent-30963459%3C/a%3E%3C/p%3E
In a statement to TG Daily, Microsoft said:
Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry. We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of âmost played consoleâ and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out.
As always, when you are dealing with a spokesman, itâs whatâs not said thatâs the story. In this case, Microsoft didnât even take a swipe at Game Informerâs survey methodology, or the staggering 54.6 percent figure. in February 2008, they disputed the validity of a report saying the console had a 16 percent failure rate.
http://lastchance.cc/357248/16-failure-rate-is-news-to-microsoft%3C/a%3E%3C/p%3E
Microsoft still didnât say anything about the suck-egg customer service numbers â that only 38 percent found theirs helpful.
Microsoft Defends Infamous Red Ring of Death [TG Daily]