Complaining on the internet, I am often told, doesnât amount to much of anything. Clicking âLikeâ or retweeting for a cause are nothing more than âSlacktivism,â a type of problem-solving that only lazy millennials could have come up with.
Maybe thatâs true of trying to solve problems in Africa; we might need to do a whole lot more than start a Facebook group to do something about that type of stuff. But when it comes to issues around tech companiesâor in this specific case, gaming companiesâspeaking out on social networks and online messaging boards like Twitter, Facebook, Reddit, neoGAF and the like can absolutely pave the way for change. Thatâs because the internet provides an easy avenue to keep track of what people are saying about you.
Look no further than the recent surprise reversal on DRM policies on the Xbox One for proof. Prior to today, Microsoft declared that the Xbox One would require players to check in once every 24 hours, youâd need to activate games before playing, and there would be restrictions on how games could be traded, borrowed, and shared.
https://lastchance.cc/microsoft-is-removing-xbox-one-drm-514390310%3C/a%3E%3C/p%3E
Instant backlash; the Xbox One became the scorn of the internet for what many people deemed anti-consumer practices. Naturally, Microsoft noticedâof course they did. The reception was so bad that it completelydrowned out all the cool games they had to show.
They said it themselves: they âread your comments and listened to your feedback;â the page with their DRM reversal announcement is titled âYour Feedback Matters.â Because of that feedback, the Xbox One now doesnât require a constant internet connection, and you can resell and loan disc-based games to your heartâs content. Had people not said anythingâhad they not taken to forums, to Twitter, to FacebookâIâm doubtful that Microsoft would have changed policies that it was previously banking on. Granted, it probably wasnât all internet related backlash, especially after Sony took direct swipes at Microsoft, but a good deal of it mustâve been.
https://lastchance.cc/this-is-how-you-share-games-on-ps4-512480452%3C/a%3E%3C/p%3E
âThe beauty of our fans, frankly, is that they tell you exactly what they love, they tell you what they donât love, and what weâve been doing for the past ten years is to give people more of what they love and less of what they decide they donât want,â v.p. of Xbox Live Marc Whitten told the Penny Arcade Report while discussing negative feedback.âToday was about giving them choice around how online worked and how physical discs work.â
Itâs kind of amazing when you think about it, to change such big policies on a system this close to launch. Not unprecedented of course; fan outcry has done things like alter endings to beloved gamesâand certain campaigns, like the #PS4NoDRM one, definitely get noticed (although in that case, Sony said their policies were in place before the campaign). Itâs almost like, despite claims that internet activism is useless, with enough outcry, we can make gaming companies change their plans.
So donât let anyone tell you you shouldnât speak out and complain about things on the Internet. You matter.
Image: Shutterstock
